How do I change an Element?

How do I remove an airblock?

How to wall mount your dryer

Where are the blanket dryers made?

We have two manufacturing facilities one in the U.S. and one in the UK. Our U.S. division manufactures dryers in our facility in Gnadenhutten, OH. We distribute throughout the U.S. and Canada from our North American facility.

How much does the rug dryer cost to run?

On average (depending on your utility supplier) our research tells us that it'll cost in the region of 18-20p per hour to run your dryer. To save even more money, we recommend you also pick up a socket timer.

How long will it take to dry my rug?

Depending on how large your rug is and how wet it is, it usually takes between three and four hours for your rug to be totally dried.

What are the rug dryers made of?

They are made from a Mild Steel and are of an Electro Resistance Welding construction.

Are these dryers made to any specific standard?

Yes, they're all made at our ISO 9001:2008-accredited factory in Southampton.

How long does the dryer last?

The simplest answer is ‘FOREVER'! They are made to a fully welded construction. The only part that may need replacing is the element, but they can last for years. We have some customers who purchased their dryer over a decade ago and have had no problems.

Are there any restrictions on the types of rugs that can be dried?

No, the rug dryer is thermostatically controlled and will not burn or shrink your rugs, regardless of material.

How else can I save money?

We recommend that customers purchase socket timers for minimal power consumption.

Can the drying temperature be adjusted?

The element is factory-set to 70 degrees C. We do not recommend that it be adjusted.

Is the dryer available in different colours?

Yes, although our standard brand colour is yellow, we do offer a variety of powder coat finishes.

How will my new dryer be delivered?

It'll be despatched on a pallet and will be delivered to your barn/yard or even your front door.

What if I don't have a lot of space in my tack room?

Your new dryer is totally versatile, you can always find space. Try wall-mounting it to save floor space or manoeuvring it on its in-built wheels until you find the perfect spot.

Why isn't my dryer heating up properly?

There could be two reasons behind this: 1) there could be an air block if the dryer hasn't been used for a while. Turn it off and wait for it to be completely cool then try changing its position (perhaps move it onto its side) to unblock any air pockets. There's a video above that shows you how to do this; 2) the element may have stopped working. Contact us to order a replacement and watch the video above to find out how to replace the element.

Accepted payment methods All online card transactions are securely handled by Sage Pay
Switch to our US website